Services Offered
Verified by Business
Property management
Review Highlights
“The home owners association was responsible for hiring snow removers and gardeners.” in 3 reviews
“Lots of improvements past 2 yrs.” in 2 reviews
Location & Hours
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Overall rating
33 reviews
5 stars
4 stars
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1 star
- Pauline R.Staten Island, NY17615772Jan 13, 2016
As a home owner in a property was managed by Done from December 1991 to 2004. I have nothing but wonderful things to say. All my phone calls and emails were returned promptly and politely. The home owners association was responsible for hiring snow removers and gardeners. The board choose to save money and not hire ppl to main Developments grounds. Dome was directed by the Home Owners association and when I called they would offer the names of quality ppl that I could hire to make repairs. As an owner of my town home I was responsible for maintains my property and Townhouse,. I accidentally over paid my home owners dues and after providing receipts. I was promptly repaid.
Helpful 0Thanks 0Love this 4Oh no 1 - Sal C.Edison, NJ01115Nov 20, 2023
Terrible communicators. Several transactions delayed or cancelled due to subpar work and response time.
Helpful 1Thanks 1Love this 1Oh no 0 - Jimmy J.Flatbush, New York, NY02Apr 12, 2023
absolute worst company of all time. They provide zero service, terrible costumer service & charge ridiculous fees. simple work requests take weeks and months to be addressed even when safety and health are at risk. they currently manage my property and could not be worse. if you are looking for a coop or condo that uses them run the other way!!
Helpful 1Thanks 1Love this 1Oh no 0 - Jason X.San Francisco, CA01Jan 21, 2020
Ex Dana Ford employee, got fired for helping customer and telling truth. I used to work there, I admit manager told us lie to customers, take their deposit and deny refund. We never take their calls seriously, complaints were filed and manager ignore them. Worst dealer, buy Ford from somewhere else, or choose other brand.
They treat employee bad as well, and high turnover.Helpful 0Thanks 0Love this 0Oh no 0 - MH C.Staten Island, NY04176Jan 29, 2016Updated review
Dome was no where to be found during Winter storm Jonas January 2016. Not once did they come plow our community at Olde Stone Common on presentation circle. The community had to take measures into their own hands and clear the streets for cars and possibly emergency vehicles to pass.
Our rates keep going up up up and service is getting worse worse worse.
Dome = RIP OFFHelpful 5Thanks 1Love this 1Oh no 0May 23, 2014Previous reviewDome is Horrible. They are listed on RipoffReport.com. They don't shovel, cut the grass. The whole "Olde Stone Common" Community in Staten Island is upset with them.
- William B.Brooklyn, NY33411Dec 28, 2015
Absolutely worst, rude and are thieves. Constantly fabricating fees including parking fines! They are not police dept. My tenant parked on the street without proper plates or insurance so they decided to ticket me the landlord!
Never replied to email or letters and very rude on phone. Harassed my tenants also.
Snow removal and landscape fees charged but Service was never provided. Where did the money go?
Avoid avoid avoid avoid
I'm about to sue them for overcharging and hope community gets new management or handles everything ourselves like we always haveHelpful 6Thanks 1Love this 3Oh no 0 - Daneen G.Staten Island, NY106126Apr 10, 2020
Clearly this company just wants to collect from people but doesn't manage the property properly. I am a neighbor that has property on the other side of the fence from Barlow court. I have given the courtesy of phone calls to the property management company which is DOME, several times. Including the time the garbage area had rats. Now it's becoming a dumping ground in the other side of my fence and garbage is being thrown over fence. It's DISGUSTING! Called last week sent photos and now again this week. I did the proper ang neighborly thing.... nothing done so now I contact the appropriate parties to correct this matter once and for
Helpful 1Thanks 1Love this 1Oh no 0 - Carl S.Staten Island, NY341Feb 26, 2018
I do not feel like they advocate for home owners. Calls are screened, can not get the property manager on the phone and emails go unanswered.
I do not feel like they deliver on the goals noted on their website. I would not recommend them.
Our goal is to alleviate your concerns by providing prompt, high-quality, yet affordable, management services. Unlike many other management companies, we are intuitive and proactive, avoiding problems before they arise. We are a family owned and operated business, with family members always on-site and accountable. We are big enough to get the job done right, but small enough to care about each and every client.Helpful 1Thanks 1Love this 2Oh no 0 - Giacomo L.Staten Island, NY025Nov 8, 2017
If you hear about this company run the other way they do not do anything but collect your hard working money they say they pay for the electricity but the lights are always out they say they pay for the Sewer but it's always infested with mosquitoes with the Nile virus .I would not wish my worst enemy to have this company
Helpful 2Thanks 1Love this 1Oh no 0 - Lenore E.Dongan Hills, NY6055Aug 17, 2018
I'm didn't even want to click on stars..I've been in the armstrong garden condos for about 6 years now with the same leak reoccurring and nothing being done. We live with laundry rooms that don't work, moldy carpets and walls, broken mailboxes, the list could go on. My landlord and i have fought for years for them to improve things and change the water issues among many more. They do absolutely nothing.. the answer from the property manager Gail was that she can't speak to tenants? It is disgraceful what they put people through and to think people actually own these condos? Don't buy if they are managed by them and surely do not rent because the management treats you like you don't even matter. I called three times today to get ahead of this issue, instead we chose to ignore me and now there is water falling from the ceiling. I'll share a few of many photos of the disgusting conditions of these buildings.
Helpful 1Thanks 1Love this 1Oh no 0
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