Alpha Laser Richmond

GARBAGE, i took 2 printers there back in late january 2020 i took a DTF Epson and a Sublimation Epson, The Guy/Owner charged me a deposit, i waitied over 3 weeks, and no contact, i finally call him and he said " no luck with printer" so if i would of never called my printer would be sitting there, so i went 3 times to try to pick it up and he was closed out for about 2 hours, he is the only one running the business and cant keep up. When i picked up my printers i asked him about the sublimation printer, he asked me and said " What is Sublimation?" i was stunned. so i picked up both printers HE NEVER TOUCHED NOR OPENED the printers, it was just sitting at the same spot over 3 weeks ago, I lost my deposit and lost time, i ended up going on youtube and fixed it my damm self. DONT WASTE YOUR TIME THERE, plus he acts like he dont need your business. He was too serious and i did not get a good vibe at all from him, but i gave it a try and i should of trusted me Gut.AND last thing alot of people were trying to drop off boxes since his services are UPS FEDEX And i think DHL, so the customers were upset that he always had a sign on his door saying " We will Be back" but it took hours for him to come because i waited over 2 hours so i can pick up my printer since i live far, i allready did that trip 2 times and i was not leaving until he showed up. well i hope this helps,